How Weekly Cashback works on lisa138
Cashback is calculated on your net loss for the week. If you wager 100 units and lose 20 units, your net loss is 20 units. We apply the cashback percentage to that 20-unit loss and credit the result to your account. The calculation runs every Monday at 00:00 UTC+7 (Jakarta time) and covers all play from Monday through Sunday of the previous week.
Your account tier determines your cashback percentage. New accounts start at a base tier with a standard rate. As you accumulate play volume, you may qualify for higher tiers with better rates. We display your current tier and the corresponding cashback percentage in your account settings. Tier upgrades are automatic and take effect the following Monday.
Cashback is credited as bonus funds, not real money. You can use bonus funds to place bets, but you must meet a playthrough requirement before withdrawing them. The playthrough is typically one times the bonus amount — if you receive 100 units in cashback, you must wager 100 units before you can cash out. Playthrough requirements are displayed when the cashback is credited.
Which games qualify for cashback
All live-dealer tables qualify: blackjack, roulette, baccarat, and Dragon Tiger. All slot games qualify, including Aviator, Sweet Bonanza, Gates of Olympus, Fortune Tiger, and Mahjong Ways. Sportsbook markets (Liga 1, Piala AFF, Champions League, Premier League, MotoGP, badminton, Mobile Legends, Free Fire, PUBG Mobile) also qualify.
Some promotional bets or special markets may be excluded from cashback calculation. We note these exclusions in the promotion terms when they apply. Your account dashboard shows a breakdown of qualifying vs. non-qualifying wagers for the current week, so you can see exactly what counts toward your cashback.
- Net loss
- Total wagered minus total won; the amount you lost during the week.
- Cashback rate
- The percentage of your net loss returned as bonus funds; varies by account tier.
- Playthrough
- The amount you must wager before converting bonus funds to real money.
- Tier
- Your account level, determined by cumulative play volume; higher tiers earn better cashback rates.
Understanding account tiers
lisa138 uses a four-tier system: Bronze, Silver, Gold, and Platinum. You start at Bronze when you open your account. As your cumulative play volume increases, you automatically advance to higher tiers. Each tier unlocks a higher cashback percentage and other benefits like faster withdrawal processing or higher account preferences.
Tier status is recalculated every Monday. If your play volume drops below a tier's threshold, you may drop to a lower tier the following week. Tier thresholds are based on total wagered amount, not net loss. This means consistent play — whether you win or lose — moves you toward higher tiers.
Withdrawing cashback and winnings
Once you meet the playthrough requirement on your cashback bonus, you can withdraw it along with any other winnings. We accept DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, and direct bank transfers to mobile banking, local payment, online payment, and e-wallet. Withdrawal processing times vary by payment method but typically complete within a standard verification window.
During holidays like Idul Fitri, Idul Adha, Imlek, and Nyepi, withdrawal processing may be delayed due to bank closures. We notify you of any delays in advance. Your withdrawal request is queued and processed as soon as banking services resume.
To withdraw, go to your Cashier section, select your payment method, and enter the amount. We verify your account details (a standard KYC check) and send the funds to your linked account. The process is the same whether you're withdrawing cashback, slot winnings, or live-dealer profits. Your balance is always accurate and available for withdrawal once verification is complete.
Tracking your cashback
Your account dashboard displays a detailed cashback history. You can see each week's net loss, the cashback percentage applied, the bonus amount credited, and the playthrough progress. Filter by date range to review past weeks or compare your performance across months.
We also send a summary email every Monday morning with your cashback details. The email includes your tier status, the amount credited, and a link to your account dashboard. If you have questions about a specific week's calculation, our support team can pull the detailed breakdown and explain it.
- Cashback is calculated every Monday at 00:00 UTC+7 (Jakarta time).
- Bonus funds require playthrough before withdrawal; the requirement is shown when cashback is credited.
- Tier upgrades are automatic and take effect the following Monday.
- Withdrawals are processed during business hours; requests submitted outside those hours queue for the next window.
- All qualifying games (live-dealer, slots, sportsbook) count toward cashback calculation.
Cashback across regions
Whether you're playing from Jakarta, Surabaya, Bandung, Medan, or Semarang, your cashback is calculated the same way. Regional differences do not affect the rate or settlement timing. Your account tier and cashback percentage apply consistently across all regions and all devices (mobile, tablet, desktop).
Our services are available only where local law permits. Users are responsible for verifying that access and use comply with their own jurisdiction's law.